Emergency Transport Coverage When You Need It Most
Legally Never Pay Out of Pocket for Emergency Transportation and So Much More!
A Plan That Could Save Your Life - and Your Life Savings
Accidents happen, but they should never cause financial ruin.
The typical cost of an air ambulance service is $10,000, but it can go up to $50,000. Often, standard insurance does not cover this expense—a fact many families find out too late.
In an emergency, the cost of life-saving services should be the least of your worries. MASA coverage can protect you from unexpected expenses, giving you peace of mind to enjoy life's adventures.
Why the (Bleep) Are Ambulances So Expensive?
46% of Bankruptcies Are Due to Medical Bills.
Ambulance transportation often results in unexpected medical expenses for many Americans, including those with health insurance. According to a report from the Kaiser Family Foundation, 51% of emergency ambulance rides for individuals with private insurance involve out-of-network charges, which can result in surprise medical bills.
Even if you’re transported for an emergency, you will likely pay for a portion of the ambulance ride through a copayment, deductible and coinsurance. You may pay even more if your health insurance company doesn’t contract with the ambulance company.
Congress passed the No Surprises Act, which went into effect in 2022, as a way to reduce unexpected medical bills for:
Emergency services
Non-emergency services at in-network facilities
Post-emergency stabilization services
But ground ambulance rides aren’t included under the law.
Did you know:
Each year, around 28 million ground ambulances are dispatched, which is almost one every second.
A typical ground ambulance ride costs $2,008 on average.
Insurance companies deny 14% of these ground ambulance claims.
Annually, about 550,000 air ambulances are dispatched, nearly one every minute.
The average cost for an air ambulance is $54,000.
Insurance companies reject 39% of air ambulance claims
If your emergency ambulance is denied by your insurance company, you could be liable for the entire bill. Most common denials are:
Benefits weren’t coordinated correctly.
Didn’t obtain authorization before.
Deemed not a medical necessity.
Which Emergency Transportation Plan is Right for You?
While our critical benefits are included in all four Plans, Charter and Lifetime Emergency Shield plan members will only have to only pay one fee and be covered for the rest of their lives. Emergency Shield Plans also feature a wider selection of services. Depending on your age, health, job, travel schedule and hobbies, each Plan can be extremely beneficial. Below is a list of benefits that you can compare and contrast on your own. However, when considering which Plan is right for you, we highly recommend speaking to one of our knowledgeable representatives.
Platinum Plan
Emergency Air Ambulance Coverage
Hospital to Hospital Ambulance Coverage
Emergency Ground Ambulance Coverage
Organ Retrieval & Organ Recipient Transportation
Repatriation to Hospital Near Home Coverage
Companion Transportation Coverage
Hospital Visitor Transportation Coverage
Vehicle & RV Return Coverage
Minor Return Transportation Coverage
Mortal Remains Transportation Coverage
Patient Return Transportation Coverage
Pet Return Transportation Coverage
Emergency Shield Plan
Emergency Air Ambulance Coverage
Hospital to Hospital Ambulance Coverage
Emergency Ground Ambulance Coverage
Organ Retrieval & Organ Recipient Transportation
Repatriation to Hospital Near Home Coverage
Companion Transportation Coverage
Hospital Visitor Transportation Coverage
Vehicle & RV Return Coverage
Minor Return Transportation Coverage
Mortal Remains Transportation Coverage
Patient Return Transportation Coverage
Pet Return Transportation Coverage
Grandchildren & Great Grandchildren Protection
COVID Quarantine Expense Protection
Medical Payments Advisor
Hospital Private Room Upgrade
Hospital to Rehab, Skilled Nursing, Long-Term Care or Home Transportation Coverage
Extended Hospital Stay Incidental Expense Coverage
Companion Return Transportation Coverage
Emergency Shield Plan
All 12 Platinum Plan Benefits
Valid for the rest of your life!
Travel Advisor
Physician Search
Emergency Message Relay Center
Attorney Search
Translation Services
Foreign Currency Emergency Cash Advance
Nurse Helpline
Travel Concierge
Lifetime Emergency Shield 5-Year Plans
All 19 Emergency Shield Plan Benefits
Valid for the rest of your life!
Travel Advisor
Physician Search
Emergency Message Relay Center
Attorney Search
Translation Services
Foreign Currency Emergency Cash Advance
Nurse Helpline
Travel Concierge
Click here to learn more about each of these benefits
Medical Transportation Coverage By Land or Air - Anywhere
MASA stands for Medical Air Services Association. Membership in MASA provides a host of emergency transportation benefits that most Americans believe are already covered, but usually are not.
Emergency Air Ambulance Coverage
In emergency scenarios where treatment is time-sensitive and specialized care is not available; MASA will cover members out-of-pocket expenses associated with emergent fixed-wing and rotary aircraft transport. All flights must be ordered by a first responder or transferring physician who deems air transport as medically necessary. This benefit is valid within the United States and Canada.
Hospital to Hospital Ambulance Coverage
If a member requires a specialized level of care that’s not available at their current facility, MASA will cover out-of-pocket expenses associated with hospital-to-hospital transportation. This includes transfer by a medically equipped, rotary or fixed-wing aircraft or ground ambulance.
Emergency Ground Ambulance Coverage
MASA will cover out-of-pocket expenses incurred by ground ambulance transportation services resulting from a serious emergency to the nearest and most appropriate medical facility or suitable airport.
Organ Retrieval & Organ Recipient Transportation
MASA MTS will provide air transportation of an organ to be used in an organ transplant. We will also fly members to the commercial airport nearest the medical facility where an organ transplant is scheduled to happen.
Repatriation to Hospital Near Home Coverage
If a member is hospitalized while away from home, MASA MTS will fly them to a medical facility near their home to recuperate around family and in familiar surroundings.
Companion Transportation Coverage
Nobody should have to experience an emergency situation alone. That’s why MASA covers a member’s spouse, other family member or companion to accompany the Member if they need emergency transportation services.
Hospital Visitor Transportation Coverage
Accidents happen when you least expect them. If a member is hospitalized more than 100 miles away from home, MASA will provide a round-trip ticket and taxi expenses up to $200 for a family member to visit you during your hospital stay.
Vehicle & RV Return Coverage
After a Member is taken away from their vehicle or RV via emergency ground transportation, MASA will return owned vehicles to the member's residence or rental vehicles to the appropriate company. MASA will make all the arrangements and cover the costs of fuel, oil and driver.
Minor Return Transportation Coverage
When a Member’s grandchildren or great-grandchildren are left unattended as a result of a member needing ground ambulance transportation, MASA MTS will provide one-way common carrier air transport for return of the children to the commercial airport nearest the place of residence of the children.
Mortal Remains Transportation Coverage
In the event a member dies while away from his/her place of residence, MASA MTS will return his/her remains to the commercial airport nearest his/her residence.
Patient Return Transportation Coverage
Sometimes, emergencies arise while you’re on vacation. If an emergency occurs 100 miles away from home, MASA will cover a Member’s commercial flight back to their place of residence.
Pet Return Transportation Coverage
If a member utilizes one of our services while a pet is in their possession, we will provide return transportation of the pet to the member’s residence.
Grandchildren & Great Grandchildren Transportation Protection
MASA MTS will cover out-of-pocket expenses for all the Emergency Shield Plan benefits for the Member’s grandchildren and great grandchildren (up to the age of 14) excluding Emergency Air Ambulance Coverage and Hospital to Hospital Ambulance Coverage.
COVID Quarantine Expense Protection
If a Member contracts COVID outside of the United States and is required to enter a mandatory quarantine, MASA will reimburse out-of-pocket expenses. This coverage includes accommodation, meals and airline re-booking.
Medical Payments Advisor
It’s no secret that medical bills are confusing and overwhelming. MASA’s professional advisors help Members coordinate communications to health insurers, verify policy enrollment, confirm medical benefits coverage, provide a medical expense outline and much more.
Hospital Private Room Upgrade
MASA will cover up to $1,500 per year in the event a Member needs a private hospital room after using their emergency transportation coverage.
Hospital to Rehab, Skilled Nursing, Long-Term Care or Home Transportation Coverage
Occasionally, high-level treatment is required after an emergency situation. MASA will cover up to $500 in the event a Member’s physician orders non-emergency ground transportation to a rehabilitation facility, skilled nursing facility, long-term care facility or hospice facility.
Extended Hospital Stay Incidental Expense Coverage
If a member becomes hospitalized over 100 miles from home for an extended period of 7 days or more, MASA will reimburse up to $500 for incidentals incurred. This includes hotels, food, transportation and more.
Companion Return Transportation Coverage
Booking a last-minute flight is expensive. MASA will provide your companion with a ticket to return home from the nearest airport to where you are hospitalized.
Includes all 12 Platinum Plan Benefits
Includes all 19 Emergency Shield Plan Benefits
Multi-year plans also include:
Travel Advisor
If a member intends to travel internationally, MASA will provide the latest health and safety advice for that country.
Physician Search
If a Member needs medical care while traveling abroad, MASA will assist in locating a licensed physician.
Emergency Message Relay Center
Lifetime Members will be given access to our Emergency Message Center, where they can easily relay emergency messages regarding their health and safety to anyone while traveling internationally.
Attorney Search
If a Member requires legal services while traveling internationally, MASA will help locate a licensed attorney.
Translation Services
In the event a member requires Emergency Air Transportation, Emergency Ground Transportation, Hospital to Hospital Air and Ground Transportation, Repatriation to Hospital Near Home, Patient Return Transportation or Mortal Remains Transportation while traveling internationally, MASA MTS will provide professional translation services on your behalf.
Foreign Currency Emergency Cash Advance
If a member requires emergency transportation during international travel and does not have the ability to access foreign currency, MASA MTS will provide up to $50,000 USD. Members just provide evidence that they can reimburse MASA MTS for the currency.
Nurse Helpline
In the event a medical condition arises while traveling internationally, MASA will connect a Member to a registered nurse for guidance.
Travel Concierge Service
In the event an emergency happens abroad, we’ll assist with commercial airline scheduling, luggage retrieval, emergency visa acquisition and more.
Still Not Sure? Set Up a 30-minute, No-obligation Consultation With a Masa Expert.
This material is for informational purposes only and does not provide any coverage. Not all MASA MTS products and services are available to residents of all states. The benefits listed, and the descriptions thereof, do not represent the full terms and conditions applicable for usage and may only be offered in some memberships or policies. Premiums and benefits vary depending on the benefits selected. For a complete list of benefits, premiums, and full terms, conditions, and restrictions, please refer to the applicable member services agreement or policy for your state and territory. MASA MTS utilizes third-party transportation service providers for all transportation services and does not own or lease any vehicles. MASA, MASA Global, MASA MTS and MASA TRS are registered service marks of MASA Holdings, Inc., a Delaware corporation and an affiliated company with Medical Air Services Association, Inc., Medical Air Services Association of Florida, Inc., and MASA Insurance Services, Inc. IA, KY, PA, SC, and WV residents: MASA Insurance Services, Inc., with its principal place of business at 1250 S. Pine Island Road, Suite 500, Plantation, FL 33324, offers insurance coverage through Obsidian Insurance Company. Coverage is not available in all states and is subject to the company underwriting guidelines and the issued policy. Policy forms and policy terms may vary by state and territory. National Producer #19897480. FL residents: MASA MTS provides insurance coverage whereby Medical Air Services Association of Florida, Inc. is a prepaid limited health service organization licensed under Chapter 636, Florida Statutes, license number: 65-0265219 and is doing business as MASA MTS with its principal place of business at 1250 S. Pine Island Road, Suite 500, Plantation, FL 33324. WY residents: MASA MTS 800-643-9023, Medical Air Services Association, Inc. provides a membership plan and not insurance coverage and the range of discounts for air ambulance services provided under such membership will vary depending on the provider and the services offered. v12/22
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